Our Customer Reviews
Bins, LLC cares greatly about our customers’ experience. As a family owned and operated business, we’re able to grow based on the reviews and feedback we receive from our customers. Please take a moment to leave a review on one of the websites about your experience with our company.
5.0
Bins LLC has been the best storage experience when it comes to long term or short term storage . The flat lift non tilt unit movement is amazing. Game changer in unit transportation, everything stays in place . The drivers are pleasant and the business owner Greg is a genuine good guy. Highly recommend 👌
Very quick to respond and answer any question. Very nice and very helpful to respond to you and very very clean bins all around awesome people to work with.
Response from the owner: Thanks Lori and we enjoyed working with you too!
Amazing customer service and great service!! A+++
From start to finish; from drop off to pick up; I had a “ no hassle “ experience with this company. Greg and Les made my experience flow with ease all the while being respectful, professional and friendly. I would definitely recommend this company to my family and friends. Signed a very satisfied customer!!
Response from the owner: Thank you so much for the kind words. You were a pleasure to work with as well. All our best and please keep us in mind next time :-). Greg & Les
Had a great experience with Greg and his team at Bins. I’ve been renting a bin for two years and it was finally time to move. I was able to get to my stuff with a 24 hour notice and they also worked with me when there was a hiccup in the movers that I had coming to pick up our stuff. Greg is ALWAYS really responsive and gets back to you very quickly.We moved from Columbus to Chicago and they would have moved our stuff out here at a decent price. Had they actually had movers as a part of the package (as opposed to just being able to drive our things to Chicago) we would have used them for that too.Very satisfied with Bins. We would recommend them in a heartbeat to anyone.
Awesome experienced crew and company. I have a narrow driveway and was short on time. After 2 bad experiences with Pods and Uhaul, I requested a quote from Bins. Greg called me the same night and had a driver and Bin in my driveway the next morning. Highly recommend.
Response from the owner: Thank you Alison. You were a pleasure to do business with and all our best to you and family over the holiday season!
Greg is awesome!I moved from Dublin to London and everything was even handled by text. Spot on deliveries and pick-ups, drivers were super courteous and placed the bins as requested. I would recommend them 100%. You will be referring them to friends and family like I did once you use them.
Response from the owner: Thank you Bryan for the kind review!This goes along way locally in Columbus helping us compete against the national franchise guys! Much appreciated!Thanks again and all our best to you and your family in your new London home. greg
Great to work with
I needed a container as soon as possible and spoke with them on Friday. They were able to schedule it for delivery on Monday.
By far the best storage experience I've ever had. The promptness and customer service of their entire team is outstanding.
Response from the owner: You were a pleasure to do business with too Todd. All our best to you and your family in your new home. Greg
Very responsive, professional and friendly service.
The responsiveness and customer care of Bins is amazing. We had a renovation move faster than expected, and were notified a day before they could begin the next phase, but we'd need a bin. We were able to get the bin delivered that same-day so the renovation work did not need to be delayed. They were a lifesaver and highly recommend them!
Great price and very accommodating! I will continue to use them in the future!
Response from the owner: Thanks Bryden. You're a pleasure to do business with!
Highly recommend! Greg and the team were so helpful during our transition into our new build. Very responsive and careful with our items!
Great customer service. Greg responded quickly and met our moving needs. After our pods were returned and unloaded, nothing was broken because we packed it the way they told us to do. Highly recommend. Much easier moving process.
Response from the owner: Thanks Krystal! Glad we could make your move go a little easier. All my best in your new home. Greg
Wonderful experience with this company. From ordering our BIN to executing the delivery and moving to our new house they were top notch. Easy and pleasant to work with. They made a stressful move a little easier. Thanks guys! 💜
Response from the owner: You were a pleasure to serve too Kalah! Glad we could make things a little easier for you. Thanks!
Our experience with Bins, LLC was positive. I was impressed by the apparent cleanliness of the warehouse. I saw no moisture problems. Les and Greg were always helpful, very timely.
Response from the owner: Thank you Larry for trusting Bins for over a couple years with your belongings. Your sister too! All our best to you both!
Response from the owner: Thanks for the 5 star review G and the referral to Steve K!
We had excellent customer service and the BIns themselves were well built and stored everything we needed as we remodeled.
Response from the owner: Thanks Scott! All our best to you too!!
We have needed to store items from our church due to having limited space. Bins has been extremely accommodating and responsive! They work around our schedule when we need access and are prompt to transport items when we make a request.
Response from the owner: Thanks so much Deacon Roger. Everyone at St. Mary's is a pleasure to serve and happy to help with your portable storage needs!
I needed a portable storage unit on extremely short notice and after calling Bins I was able to have one delivered to me the next day. Communication was impeccable and service was outstanding. I have never used a competitor and as long as I live in Columbus I will only use and recommend Bins. I had to pack fragile items into the unit and nothing was broken.
Response from the owner: Thanks Amie! You were a pleasure to serve too!
We had a terrific experience with Bins, LLC. Greg was so responsive and easy to work with from day 1. We truly appreciated his insight, patience, and flexibility.The drivers were top-notch. They were professional, nice, and I could tell they truly enjoyed their work. They took their job very seriously and handled our property and the company equipment with the utmost care.I highly recommend Bins, LLC.!
Response from the owner: Thanks much for the kind words Kristi and trusting Bins with your personal property and company equipment!
I sold my home rather suddenly and had not yet purchased a new place. The folks at Bins, LLC dropped off two bins for me, and were there the day after I called to have them pick up the now full bins. The same when I found the new place. This was so very much better than dragging everything to a storage unit and then having to unload and load everything again and again. I highly recommend this company!
Response from the owner: We hope we made your move to Cincy a little easier for you Larry and all our best to you too!
Great experience with Got Bins. We lived out of the area and hassled with getting quotes from bigger companies. Had immediate responses and easy communication with Got Bins and was very pleased throughout the entire process. Supporting local business that do it right was a pleasure for our family.
Response from the owner: Thanks Danielle! All my best to you and your family in Chillicothe too!
My items has been stored with the company now for 2 1/2 years. Very good customer service. Storage transaction was easy and affordable. My container was delivered and picked up as scheduled. Easy account access and can make payments online. I would recommend this company.
Response from the owner: Thanks for being a loyal customer Cheryl. You were a pleasure to do business with. All my best! greg
Mr. Tuel and all the folks at Bins have been wonderful to work with. Good rates, EASY process, secure storage, professional and polite staff. They drop off a bin, you load and lock, they pick up. Simple. Reliable. Recommended!!!
Owner and employees had amazing customer service! Extremely punctual and did exactly what they said they would do… Price was substantially cheaper than their competitor! Will use them again and recommend to friends & family…
Following a family tragedy, our house had fallen into a state of neglect. Once we finally regained our composure and motivation to work on it, we needed temporary storage (16 ft unit) to allow us to work on things in and around the house. We anticipated only using the storage for maybe a couple of months, but it proved so convenient and helpful to our work, that we decided to keep it a lot longer (months!!!). This company has personable staff, and Mr. Tuel was a pleasure to work with as our plans kept evolving. The unit was clean and was incredibly helpful to us, and we are grateful for the progress it allowed us to make to get our house to a better place. Both the drop off and pickup went exactly as we had scheduled. It has been a great experience. I have no hesitation recommending Bins!
Greg and his team were awesome to work with. Great customer service and would go above and beyond to make sure our experience was fantastic. Les and Brent the two drivers were fantastic and brought a lot of personality to the delivery. I totally recommend this company.
The Walker Family
The Walker Family
I cannot say enough positive things about my experience with BINS. Greg is on it, always responds to text, emails or calls. Very responsive and helpful. Using BINS was SO nice, we used 3 to move from our old house to a new home and it mad moving super convenient. The BINS were dropped off and we packed them up and then the BIN was hauled away for storage. Then when we were ready for move in day, the bins were delivered right to our new home and we didn't have to make 50 trips back and forth to the old house to get our items. This made moving way less stressful and we could take our time with moving large items in. Everything was contact free too. The reps that moved the bins were professional and always called when they were 30 mins out. I have never worked with such an amazing company. I hope to never move again but if I do, I will def use BINS.
Great price product and service and Local .
Very helpful and friendly service. The delivery driver worked hard to place the box EXACTLY where I needed it.
I would highly recommend this company! They were very professional and I was always able to get a hold of somebody if I needed something. They stored everything from our home for six months and delivered it all safe and sound!
Response from the owner: Thank you Michelle and all our best in your new home!
Greg was very nice and the service was fast and easy! The delivery guys always checked in to tell me they were on their way or if they had questions about placement. This service was a lifesaver and reasonably priced!
I've used BINS multiple times and they have always been great to work with. From Greg, to the driver's, they are a first class organization. I would highly recommend BINS!!
Response from the owner: Thank you Bill and let's hope you don't have to use us again too soon 🙂 greg
I can’t even begin to tell you the ease-of-use not to mention the feeling of security for storing of our things temporarily while we were in a move transition. Bins was so responsive and willing to help just when I needed them to. We just recently got our things back and Everything was intact. I always believe in supporting local businesses first, however, this local business more than beat the national competition in customer service and care for our storage!!
I can not say enough great things about Bins. We ordered two 8' Bins to help us move from our old house into our new one. Greg was my main point of contact and from beginning to end, he was wonderful to work with. Great communicator and was timely with every response. Both our delivery and pickup drivers were also very friendly, helpful and on time. It was refreshing to work with a no hassle, do exactly what they promised to do, company. I would HIGHLY recommend this company. *****
I recently used Bins to move out of my old house, and then a few weeks later in to my new house. Last minute I needed an extra bin to move out and they were very prompt in responding to my request. Always timely, very clean, great experience! I would highly recommend them to anyone needing to move, especially if you need them stored for a few weeks!
Had such a great experience with Bins! I recently had to secure storage quickly and when PODS couldn't come through (2 week wait!?!), Greg (Bins owner) had (2) Bins at my house the next business day and picked them up just as quickly. Communication throughout the entire process was exceptional and I have been recommending them to friends ever since. Great customer service and pricing!
Great people! Great service!
I am very pleased with the way everybody handled our business. It was very easy to get a quote and the delivery setup, the delivery person contacted me and set them exactly where we wanted them. And there was always an answer to all of our questions immediately. I definitely would use you the next time and most definitely will put the word out to anybody else that I know that needs this type of storage. Excellently managed service.
This was the 2nd time we used Bins out of Columbus, OH. They have some of the best customer service that I have experienced from a company. Their team is friendly, accommodating to the crazy changing schedule of moving, delivered and picked up on scheduled times, easy communication, and overall reduced the stress of moving! We are hoping this is our forever home and we don't move again, but if we do we will be calling Bins again!
This company is amazing! The people are great and the service is off the charts! You come first! Its the easiest way to move and store all of your belongings! Definitely the safest way to transport everything you care about, no damages to any of my things! Definitely using Bins again!
Greg and Camie were amazing to work with! They couldn't have been more accommodating! Our client informed us after 4pm the day before Thanksgiving that they needed last minute storage for that weekend and Greg and Camie made it happen! Wish I knew the names of drivers etc that also played a part, so a big thank you to all of them as well! 16' Storage container dropped of as promised and on time on the holiday weekend! They were extremely helpful throughout the whole process and made sure we knew all of the options of sizes etc. All pricing was simple and clearly explained up front (even though it was almost 5pm evening before Thanksgiving) with no surprise fees. Will definitely use them for any future needs and would feel 100% comfortable recommending them to any friends, family or customers that have a similar need. Thank you again for the excellent service, we really couldn't have asked for anything more since you went above and beyond from the start!
Very reasonably priced with excellent service. All available services and bins sizes were reviewed with us during the initial call and pictures of the bins were sent for our review. The drivers were very pleasant and ensured that the bins were placed where we wanted them with no damage to our property. I would highly recommend Bins.
I recently had my home built; while it was being built, I needed to store my things. I used Bins because they had the best prices. But after using them, they not only had the best prices, they were very accommodating. They dropped the bins off on time and I filled them up. I forgot to call them the day before to pick the bins up, before I had to be out of my old house but that didn't matter. I called them that same day and they were able to come and pick up the bins before the deadline. The driver was very nice and careful with my things. Thanks Guys.
I experienced prompt, reliable service both at the beginning and end of my rental. The Bin was clean and arrived with 5 moving blankets that were in great condition. I just returned one of their large units after an extended period of time. I had no trouble with rain or snow affecting my belongings.
This is a local company and they were amazing! Would recommend them to anyone. They were prompt courteous and very accommodating . I'd give them 7 stars!
1 review
5.0 star rating 9/7/2016
I requested 2 16ft bins. I received and loaded the first one and was impressed with how clean it was and how much it fit.
When i called for the second 16ft i was informed they did not have any available but they would give me 2 8ft instead.
In loading those 2 i found that they really did not hold as much as a 16ft. When i called to get a 3rd 8ft and mentioned my issue they worked with me to make sure i was satisfied.
There delivery was top notch and they way they load and unload the truck kept all of my things safe.
I would use them again in a heart beat!
5.0 star rating 9/7/2016
I requested 2 16ft bins. I received and loaded the first one and was impressed with how clean it was and how much it fit.
When i called for the second 16ft i was informed they did not have any available but they would give me 2 8ft instead.
In loading those 2 i found that they really did not hold as much as a 16ft. When i called to get a 3rd 8ft and mentioned my issue they worked with me to make sure i was satisfied.
There delivery was top notch and they way they load and unload the truck kept all of my things safe.
I would use them again in a heart beat!
We were very pleased with the service provided by Bins! We decided to go with Bins because their local ownership, fair prices, and the owner was the one that booked our reservation and provided customer service. Having that direct interaction with the owner provided reassurance the information I was getting was accurate, and it helped me trust them with all of our belongings. Thank you to Greg and his team for being polite, timely, and providing a dependable and quality product to central Ohio.