Our Customer Reviews
Bins, LLC cares greatly about our customers’ experience. As a family owned and operated business, we’re able to grow based on the reviews and feedback we receive from our customers. Please take a moment to leave a review on one of the websites about your experience with our company.
Bins is a smaller, local company. Their prices are competitive to the other companies, maybe a smidgen higher. But their bins are far less beat up - way newer and cleaner. And Greg the owner is amazingly responsive - he texts back in minutes. The other companies ask for a 14 day notice to pick up once you have filled and charge fees for next day pickup. BINS picked up within 48 hours for us, no extra cost.
We had a 4 bedroom house move that ended up happening in stages due to showing and q closing date move up and our new house not being ready. I ended up using 3 different bin companies. (The other 2 are national brands, rhymes with rods and mack-mat ) If I were to do it again I would have worked just with Bins. Their 8 ft. containers really are great - we had 2 of them and a 16ft one. Plus Bins didn't charge for a whole month of storage if we were 1 day late finishing unpacking.
In this case, choose local. Better for columbus and the customer service is amazing.
This service was spot on. I needed a 16' bin and received a nice clean unit exactly when promised. I was even able to specify how I wanted it dropped off in...
Owner and employees had amazing customer service! Extremely punctual and did exactly what they said they would do… Price was substantially cheaper than their competitor! Will use them again and recommend to friends & family…
I closed on my house and had to move before I had a new home. Greg at Bins was very responsive, quickly got me a quote and had me scheduled well ahead of my move date. I ordered 2 8' units. When I had to change the delivery date by a couple of days, he was very accommodating. When I ran out of space and needed another unit, his guys picked up the first 2 and brought a third within hours of my asking for help AND picked it up the next morning. Delivery and pick up was timely and a smooth process. My things were stored for 2 months. My close date was a bit of a moving target and when I finally had the date it was less than a week notice, but Greg and his team got all three of my Bins delivered on a holiday weekend. I think the pricing was very competitive and I can't imagine hiring a truck or using a storage unit again in the future. I will stick with Bins. I love finding a great local company.
This was an amazing experience. Needed a bin for approx a month to take my sons college housing contents out of his house to be moved back in later with new...
We rented a bin as part of a local move, and I was incredibly impressed with the whole experience. Talk about quintessential customer service! I had a direct line of communication with the owner, Greg, right from the beginning. In fact, when I called to schedule our bin to be moved to our new house from our old house, Greg answered the phone and called me by name. I was stunned that he had taken the time to save my number into his phone! He was always super fast to respond and take care of my requests. If you are looking for a reliable, quality company to trust with your portable storage needs, look no further.
My items has been stored with the company now for 2 1/2 years. Very good customer service. Storage transaction was easy and affordable. My container was delivered and picked up as scheduled. Easy account access and can make payments online. I would recommend this company.