Preparing for your Bins Container
After You Place Your Order
When placing your order, please make sure we have credit card information on file to reserve or hold your reservation. We won’t charge your card until after we deliver to make sure you’re completely satisfied.
Since we do not require anyone to be home or onsite at the time of delivery, our drivers won’t be involved in the payment process and have no way to accept cash or card payments.. We hope this is more convenient for you and also provides greater scheduling flexibility.
Please check out our “Placement Chart” below to guide you through the many combination options available. Once a number is selected (1-18) and communicated to our customer service representatives, our drivers will take care of the rest.
Need Packing Assistance?
Bins offers DIY moving services with full-service options, like partnering with professional packing and moving companies that will do the work for you. Give us a call and we’ll put you in touch with a reputable full-service moving company that will treat your belongings like their own.
Before We Get There
If you plan to have your Bins Container placed in a driveway, please be sure to remove your cars from the garage so we don’t accidentally block them in.
Our trucks and our patented lift system always keep your Bins Containers level. We need at least 35-40 feet to back straight up to unload. This can include space on the road to turn into a drive or a parking lot.
We lift our containers from the top, allowing us to place our Bins containers side by side and very close to one another. This way we can easily swap out containers, saving you money in transportation costs. Ask your Bins representative about our ability to swap out containers when you need more than one container for your moving or storing needs.
Lifting our containers from the top requires us to have at least 15 feet of overhead clearance, meaning we can’t have any overhanging wires, tree branches or basketball hoops above the delivery area.
If you have a gate or a single car driveway, no problem. If you can back your car through your gate or into your driveway, we can back our truck through as well. We need a minimum of 9 feet of clearance to back up our 105 inch wide truck.
We generally like to keep our truck tires on hard surfaces like pavement or gravel. We also prefer to keep our containers on private property, but if that’s not possible we can place containers on streets or in other public areas. You would need a permit on file with your city or municipality prior to delivery. If you need help obtaining any public permits, please ask your Bins® representative and we’ll point you in the right direction.
Some neighborhoods or apartment complexes have homeowners associations or building managers that may have their own regulations. If so, you may want to check with them for requirements prior to our arrival.
Need Insurance Coverage?
Bins has partnered with Storage Protectors to make insuring your stored belongings easy. Check out our Bins Protection page for more information on what is covered through Bins, what policies you can add to your rental agreement and how to get a zero charge deductible.
After Your Delivery
Your Bins Container comes with complementary packing blankets as an added value to help you protect your belongings. If you’d like to rent additional blankets, please ask your Bins representative for more information.
When packing your Bins Container, please be sure to pack your items tightly to optimize container space. Utilize the built-in tie-downs to guarantee minimal shifting of items in transit. Bins is not responsible for shifting items if your container is packed improperly.
Pack items you may need during your rental period toward the front so you won’t have to dig to the back of your Bins Container to access them.
Try to distribute the weight of your items evenly throughout the Bins Container during the packing process. Balancing your Bins Container will help our drivers load the container onto our trucks and will make transportation smoother.
Perishable, combustable or personally valuable items should not be stored in your Bins Container. Please review our Terms and Conditions if you have any questions about what can and cannot be stored in your container.
After you pack your Bins Container, make sure to purchase a lock from your local home improvement store to keep your belongings secure. Any sort of combination lock or padlock is compatible with your container. Remember e to hold onto your key or write down your combination so you’re ready for redelivery.
Your Customized Placement
Just let us know where you’d like your Bins Container placed and we’ll do our best to put it the same way at your location. We need to know where you’d like your container at your location before we leave our warehouse so we can put it on the truck the right way for your delivery. (Our experienced drivers reserve the right to set the container wherever they believe is a safer or more secure spot if they are unable to put the container where you indicate during your order. )