Frequently Asked Questions

All of our containers are 7 feet wide, designed to fit in a single car parking space. Our 16ft., 10ft. and 5ft. long containers are 8ft. tall and our 8ft. container is 8 ½ feet tall, designed so customers can stand a sofa up on end and movers can load items higher and tighter, optimizing square footage.

We find that one 16ft Bins® Container or two 8ft Bins® Containers will hold roughly all household furniture for a typical 1800 to 2000 sq. ft. three bedroom home. This doesn’t always include a full basement, large kitchen appliances or patio furniture.

We require just one business day’s notice to schedule a job.

We were founded in Ohio in 2005 and are headquartered in downtown Columbus. We love being a homegrown company. Our warehouse is located at 2200 Fairwood Ave. Columbus, OH 43207.

We primarily service Central Ohio (Franklin and the surrounding counties) but can service other counties upon request.

We always charge a flat rate within 30 miles of our warehouse at 2200 Fairwood Ave. Columbus, OH 43207. When we get outside of our 30-mile radius we do charge a nominal per mile fee to cover our cost for extra fuel, labor, time, etc.

Additionally, we do offer in-state moving services. If you are looking for in-state moving services outside of Central Ohio, give us a call at 1-800-GOT-BINS and we’ll get you an exact quote!

We hope so! Take a look at our “Preparing For Your Bins® Container” page for more information. If you have questions, feel free to give us a call at 1-800-GOT-BINS.

We have a one-month minimum rental payment period (you can keep the Bin for as long or as little as you’d like!) but starting the second month we do prorate for seven (7) days after your recurring rental date, which starts the day of delivery. On the eighth day we do charge for the full month.

Yes, please do not store combustibles like propane or fuel tanks, paint, batteries, cleaning supplies, etc. Lawn equipment may be stored if all fluids have been drained. Please do not store perishable food items. We also suggest heirlooms or other rare valuables be stored elsewhere for safekeeping.

Yes, we require an e-signature on our Terms & Conditions prior to delivery.

Absolutely! We’ve partnered with Storage Protectors to make coverage easy.

Yes, Bins® Containers are made from a galvanized steel frame and an innovated composite material that is extremely durable and damage resistant. Bins® Containers’ side walls, doors and floors are constructed from a high-density polyethylene core thermally bonded between two high-strength steel skins.

Each panel and product contains post-consumer recycled thermoplastic resin produced from recyclables like water bottles, milk jugs or detergent containers that have been collected for recycling and transformed into a usable product. And, at the end of the Bins® Container lifespan, our panels are 100% recyclable.

Our original Bins® containers are all aluminum with hard plastic side walls and roll-up doors.

We do ask customers to supply their own lock, providing safety from forced or unwanted entry.

Please feel free to call our team at 1-800-GOTBINS and we’ll do our best to answer any questions you may have.

Don't see your question? Contact Us!