Testimonials

Burke Cessna

I had a terrific experience with "Bins" and would like to share with anyone interested. I priced out both of the large container companies, found Bins to be more affordable. This was all new to me, so I wasn't sure. Upon contact, they were very accommodating and flexible with schedule to my needs. The drivers and workers were very professional and hit the times I requested. My driveway had concrete work being done so they even went the extra mile of placement, all done with a smile. During the storage months I needed to get some things back out of the Bin and not only did they help, they offered to provide labor on the spot to search for such hidden items. This was not part of the agreement, rather just being good people in the moment. I will always call them when I have storage needs. I felt like my business mattered to them. Good company!

 

Burke Cessna


Dave Brown

After successfully selling our home last summer we were faced with a temporary move while I built our new home. Like most, I googled storage pods as we were going to need to store a good portion of our belongings. I reached out to several different companies and selected Bins for our storage needs for two reasons, reasonable pricing and Greg Tuel.

While price is important, customer service is something I value above all else. I immediately felt comfortable with Greg. He took the time to explain the process and was open and accommodating to all my concerns. I immediately knew my search was over.
I can say in hindsight, I was absolutely correct in my hunch. Greg did everything he said he would and when we realized we underestimated our needs and required an additional unit, on virtually no notice Greg made it happen and got an additional unit out almost immediately.
When it was time to move to the new home, Greg coordinated with the movers and handled the logistics to bring both units back the same day, on time and as promised.

One thing I’ve learned through my years in business is that…service matters. Customer service is a lost art in the sales/service industry. Given our current economy, that’s the one thing you would think companies would try to get right in order to differentiate themselves from their competitors. Instead, service is at an all-time low in America to the point that when you receive “good” service it stands out. The few times when you’re lucky enough to receive “outstanding” service you really feel and appreciate it. Greg’s attention to detail and his follow-up have been impeccable.

As a homebuilder in Central Ohio, I will certainly continue to recommend Bins and Greg to all our customers.

 

Dave Brown, President Regent Homes www.regent-homes.com


Tamim Parsa, President Marketing & IT

For our move we looked at several storage options. We liked the portable storage concept because we could get a head start with our move and load our items during times that were convenient for us. We received quotes from PODS and we were turned off by its price. We saw a local company using BINS. I called right away and received a quote from Greg. The price was right and the customer service was good so we ordered one. They had it delivered very quickly. The convenience of having your own storage unit outside your home made moving during the cold weather a lot easier. We highly recommend BINS.

www.ohioreagroup.com
www.facebook.com/reagroup


Rhoades Family - Worthington Ohio

We fell in love with our dream house and a lot had to happen quickly. I remembered overhearing a friend talking about this very inexpensive way to move using large metal containers that you fill and then can store and/or have delivered to your new home. I remembered a neighbor used one when she refinished her floors so..Googling I went. 
I called the first company and 20 minutes later I felt pushed, confused and ripped off.

 

I ran over to my neighbor's, Trina, and asked "did you have the same experience"? She said "No ..you don't call P##Ds you call BINS because they are a local company who are much better and they clean the bins in between" This appealed to my pocketbook, my fear of bugs and my need for simplicity during a stressful move.

 

This time I called BINS and an actual person answered and proceeded to give me excellent customer service for the next two months. The bins were there the minute I needed them. We loaded half our stuff and stored it in their facility for great fee - this made the realtor very happy!

 

Our house sold quickly and we ordered another unit to start packing. Opps we filled it..Called the company on a a Sunday morning.."Help! We are closing on the house and need another BIN"! There was one in our driveway early the next morning. The drivers were professional, nice and very respectful to my family and our property(s). We highly recommend BINS for moving or remodeling!

 

The Rhoades Family

Worthington Ohio


Dustin A. Mondrach

Dear Mr. Tuel,

Thank you for the temporary storage services you provided during our remodeling project.The onsite BINS afforded our client the opportunity to continue accessing stored garage items while also temporarily keeping them out of primary construction areas. The BINS were delivered and placed perfectly on the site. We especially appreciate your ability to accommodate our specific needs and work with us to provide a solution. We anticipate using Columbus Bins, LLC again in the future whenever we have similar circumstances.

Thanks again.


Tyler

Greg, Thank you so much for helping Tyler and I with the move - using the Bin was really easy! I will be sure to write reviews for you wherever I can and I have written one below for you to use on your own website if you want. Tell Les we said thanks again as well he was very helpful!

I have moved every year for the last eight years-this year I used Bins and it was the EASIEST move by far!! They dropped off a 16' Bin at my old apartment. It only took up one parking spot and they were able to put it right up against the back patio pathway so I could literally walk everything straight out the back door and right into the Bin. The Bin sits on the ground so you don't have to walk up a ramp or lift your items like you would into a truck or a van. For me, the most stressful thing about moving in the past was having to hurry and move everything in one day. I moved my things into the Bin on my own time.

In the past when I would use moving companies everything had to be ready before they came and everything was moved on their schedule. The Bin was perfect because I had a lot of stuff to move and I did not need to rush loading or unloading! I loaded the Bin as I packed-this was great because there is nothing worse than packing your whole apartment and then not even being able to walk through it to load things into a truck as I have experienced in the past. If you are looking for a convenient, affordable way to make your move less stressful,

GET A BIN!


Jane - Columbus

Les just delivered and positioned perfectly the 16' BINS container. PODS was here yesterday and the driver could not set their 16' foot unit down due to their delivery system restrictions. So the PODS' driver left with the unit!

After PODS failed to deliver, I called BINS, and their container was delivered to me in less than 24 hours.

Wow. I am thoroughly impressed with BINS. Their service and delivery system is incomparable.

BINS, you get a 10


Kelly H - Westerville

I did a lot of comparison shopping before choosing Bins for my storage and moving needs. I gauged everything from affordability, construction of the storage containers, method of delivery, and appearance of the storage containers themselves. Imagine my excitement when I discovered that there was one company that topped every category! Once the decision was made, I called Bins and was greeted by a friendly voice who guided me through the scheduling process (and answered all my questions). When the time came for the Bins to be delivered, Michael (who takes care of delivery and pick up) got in touch with me to let me know when he'd be arriving and was ON TIME! :) The Bins he carefully placed in my driveway was gorgeous: pristinely clean and so beautifully designed. My neighbors even commented on how great it looked! Bins sit on the ground, so as packed up my home, didn't have to lug all my heavy items up a ramp and into a dark one-day rental truck. My experience was calm, professional, and the staff at Bins made me smile over and over again throughout the process. The next time I move, Bins will be the first call I make!  

Justin L. - Columbus

Bins was a very affordable option that took a ton of stress off of our shoulders during out move! It provided us with the ability to move at our own pace. Customer service was second to none, very responsive and provided us with what we needed, when we needed it. The best part-NOT A SINGLE ITEM BROKEN OR DAMAGED, very safe travel! Highly recommend Bins!  

Karen R.- Pickerington

Our experience with Bins was outstanding. They met all of our moving needs with exceptional service. I will be recommending Bins to all of our family and friends!  


Deanna C. - Columbus

Greg and his associates were friendly, easy to work with and very accommodating during our move. We just purchased our first home and using BINS made the moving experience and move it self a lot easier. We had never used one before so we didn't know what to expect. The move at your own pace idea is great! Way less stressful than renting a truck & having time limits. None of our items were broken or even shifted during transporting them! We would recommend them to anyone we know!  


Eric K. - Powell

I rarely write reviews because I'm rarely overly satisfied; I am generally underwhelmed by the level of service I receive from the vast majority of businesses. I'm writing this because I feel I got exceptional service from Columbus Bins. I am extremely happy with the flexibility, follow-up and follow through of the company. Moving is stressful and we had a particularly stressful move due to our closing being delayed with no known date until the very last minute, we found out hours before we were to close.

Through all the rescheduling and juggling of dates Columbus Bins was absolutely great to deal with. I gave them very little notice and expected they would not be able to meet the crazy schedule thrown at me. However, quite the opposite happened. They were able to exceed my expectations on every level. Greg was great to work with and their drivers were professional, courteous, and on-time!

This company got it right...while I hope to not need this service again for a long time, I would highly recommend Columbus Bins to anyone who wants fast, flexible, on-time, and convenient storage or to move their belongings. Far better than renting a truck to move!  


Kathleen M. - Columbus

Awesome Company! When we were looking into portable storage I was pricing out PODS and BINS and we went with BINS because the customer service was unbeatable and the pricing was very reasonable. All my questions and emails were answered right away and they were extremely professional and accommodating. I highly recommend this company.  


Mark T. - Columbus

Follow up to my bins experience. It was time to drop my bin off at my new house after a few months in storage. Once again Bins did a great job. Delivery was right on time, the driver worked with me to put the bin exactly where I wanted. The owner even contacted me to make sure everything went smooth. All the contents in my bin were in great shape, nothing at all damaged while with Bins. I would absolutely use them again.


Lisa S. - Medina

Bins really went above the call of duty. Great service, great communication, easy pickup and delivery, and they even made special arrangements due to our unique situation! Would recommend them to anyone especially if you want quality service and a great peace of mind. Thank you Bins!  


 Dennis D. - Columbus

WOW! That's the best adjective that I can use to describe this company. I had two rather complex moves within one year that required use of their bins (yes, plural). These guys managed the processed down to the smallest detail and worked hard to accommodate my time-frames and challenges with Bin locations. Even while the bins were stored, there were a few times when I needed immediate access to the unit. The unit was pulled down immediately and I was able to retrieve what I needed directly from their facilities. I researched the others and settled on these guys, if you are looking... take my suggestion and utilize their services. KUDOS to these guys for a job well done and impeccable customer service!


Thera M. - Commercial Point

My husband and I had sold our home and had a new home being built, but it wasn't complete when we had to move. I had researched Pods but had seen a lot of negative reviews about billing issues. I had seen one of our family friends who is a Realtor had used Bins so I asked her how she liked Bin and she said she loved working with Greg! So I decided that I would support a local small business and we were very pleased with that decision!!! What I liked was you only dealt with Greg and your delivery drivers. The Bin was clean and you got furniture pads for no extra charge. We rented a Bin for 5 months and when our Bin was delivered none of our furniture had shifted and nothing was broke!!! My husband was amazed at how easy and smooth the Bin was unloaded and placed so close to where we wanted it dropped! We will always use Bins and I highly recommend Bins. Greg went above and beyond for us and I am sure he does that for all of his customers!!!

THANK YOU BINS LLC


Sharon

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A recently satisfied Bins customer rented two 16' Bins and one 5' Bin and stored for 8 months while downsizing and building a new condo. The 5' Bin stored all their patio furniture during the winter months and we delivered in the spring. Both 16' Bins were delivered in January allowing them to move in to their new home in phases.

 


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Jeffrey S. McLravy, CPA

I would definitely recommend BINS to others. Drop off and pick up service was prompt and easily scheduled. The BIN was placed perfectly at both locations so that the other half of our driveway was useable. I liked that the interior of the BIN was clean and easy to pack with plenty of anchor points for tying down items. We were also happy that none of the load had shifted when we went to unpack at our new home. Having the BIN took a lot of stress out of the move for us. We were able to box up our small items at our own pace and clear the way for the movers to just come and get the big furniture. It worked out very well. Thanks for a great concept!

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Larry Jenkins - Bins saves Rotary members valuable time

The Westerville Sunrise Rotary Club organizes two major events in the Wendy’s Chili Open and the Field of Heroes. These events are attended by thousands of people from all over Ohio and both events involve several days of logistics to setup. The pile of supplies and materials needed to pull off the events has grown to the point that it was taking several truck loads and days of time to pull things together and then store things away after the event. Our partnership with Bins has ended a lot of that. Now we have one location to organize and store our supplies. The bin is delivered to the event and with their unique loading/unloading technology set exactly where we need it. When things are finished and packed away the bin is picked up from the site and stored until we need to again.

Rotary is a totally volunteer organization and all our members have other jobs and responsibilities they have to deal with. Our events have grown to the point that sometimes there is not enough time in the day. The services provided by Bins has personally saved me countless hours and the need to run to multiple locations so that I might have time to address the other needs. I am not sure we could get it all done anymore without their help. I would personally recommend Bins services to anyone that is having to store and transport materials whether for non-profit events or business. Their service has always been professional and convenient and allows us the ability to efficient run and grow our events.


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